Contact Us - Arraystar | tRNA & ncRNA Services

Contact Information

Worldwide headquarters, order, and support contacts

Worldwide Headquarters

Arraystar Inc.
9430 Key West Avenue #128
Rockville, MD 20850 USA

Business Hours
9:00 a.m. - 5:00 p.m. Eastern, Monday through Friday

Get in Touch

Order: Toll Free 1-888-416-6343 · Tel 240-314-0388 · Fax 240-238-9860 · order@arraystar.com
Technical Support: Toll Free 1-888-416-6343 · Tel 240-314-0388 · Fax 240-238-9860 · support@arraystar.com
General Inquiries: Toll Free 1-888-416-6343 · Tel 240-314-0388 · Fax 240-238-9860 · info@arraystar.com
Request a Quote:

Worldwide Distributors

Region	Distributor	Contact
China	Aksomics 2168 Chen Hang Highway, Building 10C, 4th floor, Pu Jiang Smart Plaza, Shanghai, 200233	Tel: +81-21-64451989 www.aksomics.com
Spain	bioNova cientifica, s.l. Abtao, 5, 28007 Madrid, Spain	Tel: +34 91 551 54 03 · Fax: +34 91 433 45 45 www.bionova.es
Japan	Filgen, Inc. Department of Biosciences, 1409, Jonoyama 1-Chome, Midori-ku, Nagoya, Aichi-pref. 459-8011	Tel: +81-52-624-4388 · Fax: +81-52-624-4389 www.filgen.jp
Portugal	bioNova cientifica, s.l. Abtao, 5, 28007 Madrid, Spain	Tel: +351 308 800 342 www.bionova.es
South Korea	E-Biogen Inc. #405, Sungsu A1 Center 48 Ttukseom-ro 17-ga-gil, Seongdong-gu, Seoul, 04785	Tel: +82 (0) 3141-0791 · Fax: +82 (0) 3141-0792 Email: service@e-biogen.com · www.e-biogen.com

Useful Contacts

Other ways to connect with Arraystar

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tRNA Portal

Explore tRNA, tRF and tiRNA services, products, and solutions before contacting us.

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Resources

Browse expert reviews, references, and publications on tRNA research.

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About Arraystar

Learn about our mission, vision, and two decades of ncRNA and epitranscriptomics leadership.

About Us »

FAQ

Common questions about contacting Arraystar

How can I place an order with Arraystar?

You can place an order by calling toll free 1-888-416-6343 or 240-314-0388, or by emailing order@arraystar.com. Our order team is available 9:00 a.m. to 5:00 p.m. Eastern, Monday through Friday, and can assist with product selection, pricing, and order tracking.

How do I get technical support for my project?

For technical support, call toll free 1-888-416-6343 or 240-314-0388, or email support@arraystar.com. Our scientists can help you with experimental design, sample requirements, data analysis questions, and troubleshooting for Arraystar services, products, and kits, from project planning through final data delivery.

Where is Arraystar located?

Arraystar's worldwide headquarters is at 9430 Key West Avenue #128, Rockville, MD 20850, USA. Business hours are 9:00 a.m. to 5:00 p.m. Eastern, Monday through Friday. International customers can also contact our regional distributors for direct local sales and support.

Which distributors serve my region?

Arraystar has distributors in China, Spain, Portugal, Japan, and South Korea. Each distributor handles local sales and support, and their detailed contact details are listed in the Worldwide Distributors table on this page for direct inquiries and placing local orders.

What are the business hours?

Our offices are open from 9:00 a.m. to 5:00 p.m. Eastern time, Monday through Friday. Email inquiries are answered during regular business hours, and our scientific team typically responds within one to two business days by phone or by email.

Can I request a quote through this page?

Yes. Click the Request Quote button on this page to open the inquiry form, then share your project details, including sample type, species, and sample number. Our team will respond with a tailored quote and project timeline for your study.